Tooda B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Just because

Most these fly by night llc.s incorporate inferior parts and workmanship to bring to us the consumers a CHEAP( in every sense of the word) PRODUCT. AND WHEN WAS THE LAST TIME ANYTHING WAS TRULY FREE. SO ITS LIKE THIS YOU GET WHAT YOU PAY FOR. ONLY WAY AFFORD TO BY BRAND CHEAP IS ALI EXPRESS
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Cons:
  • All

Preferred solution: Nothing

David Y Mon

It is a SCAM!

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I ordered 2 of the Skylink antennas and installed per directions. When I did a channel search, I did not receive even 1 channel.

I tried a different room. Still no luck. I e-mailed Skylink and they said I was doing it wrong and to try a certain method. That was the exact method I tried, but I did try it again.

STill no luck. So I asked to send them back and get a refund. They quit answering me. Since I had used PayPal to buy them, I contacted PayPal with my complaint.

Soon after that I heard back from Skylink. TRy one more time. I did and nothing happened, again. I told them I wanted my money back.

This time they said the antennas must have been defective and they would refund my money to PayPal, which they did. They didn't even ask for the antennas back.

At least I got my money back. But you can tell it is a scam.

View full review
Reason of review:
Bad quality

Preferred solution: Quit selling fake antennas!

54 comments
PissedConsumer Official
On Behalf of Pissed Consumer Help Center

According to Skylink TV Antenna refund policy you will get full refund of your purchase if your antenna is damaged. However, in the Skylink TV Antenna return policy there is no information on how you can send the defective product back. In this case they advice to contact the Skylink TV Antenna customer service department by email support@skylinktvantenna.com, by phone (800) 351-4939.

Guest

Over 30 years of USNavy Avionics engineering experience tells me to tell everyone DO NOT BUY these antennas, regardless of who they are made by and what the hype says! They don't work any better than a metal clothes hanger! Don't waste your time and money.

Guest

People, don't let ANY of these so called antenna companies set you back even one cent! They don't work.

You're better off sticking a metal clothes hanger in your antenna port! I've spent 30 years in the USNavy as an Avionics engineer and pilot.

Trust me. Don't waste your time and money.

Orvill Caq
reply icon Replying to comment of Guest-1665212

Thanks for the advice about TV antennas are worthless. What _would_ be an alternative other than cable then?

Guest
reply icon Replying to comment of Orvill Caq

Go to Best Buy and purchase a REAL TV antenna.

Guest

LMAO.. just because you have no idea how technology works, it's a scam? lol, okie dokie there buddie.

Guest
reply icon Replying to comment of Guest-1648246

You sir are full of ordure

Guest
reply icon Replying to comment of Guest-1648246

What they send you is a cheap piece of plastic with a piece of metal and a cord attached. Instant disappointment, you can tell it won't work before you try hooking it up. I was fortunate and got a refund.

Guest

The Government needs to protect the consumers.

Guest

Do not buy ,It is a scam , I hooked it up ,switched to antenna and ran a channel scan only got 3 channels did it 3 x's still only 3 channels . Don't make the mistake I did

View more comments (53)
Kim Raz

TOTAL SCAM!! DO NOT BUY ANY OF THEIR PRODUCTS!!

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I THOUGHT THAT I'D TRY THIS ANTENNA INSTEAD OF DIRECTV AND ORDERED (3) ANTENNAS AND (3) AMPLIFIERS BECAUSE IT STATED THAT THIS WOULD GIVE ME A 60 MILE RANGE TO RECEIVE UP TO 100 CHANNELS "FREE"; SO I WAITED AND FINALLY RECEIVED MY ORDER WITH "NO INSTRUCTIONS" ON HOW TO INSTALL ANYTHING? I WORKED FOR OVER THREE HOURS AND FINALLY GOT MY BEDROOM TV TO ONLY COME UP WITH FOUR (4) CHANNELS??

WHAT?? SO I ATTEMPTED TO CONTACT THIS COMPANY AND NO PHONE WAS PROVIDED ONLY AN EMAIL; OF WHICH I SENT TWO EMAILS WANTING ASSISTANCE AND ONLY GO "WE HAVING HIGH VOLUME RIGHT NOW BUT AN AGENT WILL GET BACK WITH YOU?'" I WAITED THREE (3) DAYS WITH NO RESPONSE FROM THIS COMPANY? I EMAILED AGAIN STATING THAT I WANTED TO RETURN ALL OF THEIR PRODUCTS FOR A REFUND? STILL NO RESPONSE?

SO I CONTACTED MY CREDIT CARD COMPANY ASKING TO DISPUTE THE CHARGES AND THEY HAVE PLACED A 15 DAY HOLD UNTIL I POSSIBLY HEAR BACK FROM THIS HORRIBLE COMPANY WITH NO CUSTOMER SERVICES PROVIDED??

THE WEBSITE ACTUALLY TRIES TO TELL YOU THAT IT'S NOT A SCAM AND THAT YOU CAN GET OVER 100 CHANNELS WITH SPORTS FOR "FREE"?

DO NOT BELIEVE IT!! UNLESS YOU CHECK YOUR AREA FOR RECEPTION MAPS ON HOW MANY CHANNELS ARE PROVIDED IT'S NOT WORTH YOUR MONEY TO BUY AN ANTENNA!!

View full review
Loss:
$187
Reason of review:
Poor customer service

Preferred solution: Full refund

23 comments
Guest

Can't anybody give me an address I can write to or get my money back. Thanks.

Guest

Getting less channels than I get with normal Freeview TV and getting even less when booster is connected. All I was told was depends on distance from mast and weather conditions I stand at my back door and can almost see mast over clear water approx 12 miles away weather sunshine. So if in UK forget it.

Maleak Nrk

I will like to cancel the order PLEASE

Guest

Still waiting for my product

Guest

Researched the so called sky antenna. From what I can deduce it's a total scam.

Going back to pre cable TV an antenna on a tower with rotation worked unbelievably well. So now were digital but a broadcast signal is still the same.

Not interested and I can make a homemade version that will pull in some stations and they're HD as well. Beware of the scam as they dont support or follow up and give out the same standard message to complaints!

Guest

They got to me for $49.99 + S&H. They showed a box similar to my cable boxes.

It was a flat piece of plastic with a short cable. They are full fledged criminals.

Guest

Thanks for warning me I thought it was a con to good to be true lots of robbing *** on the internet always check before you buy nice one mate

Guest
reply icon Replying to comment of Guest-1585016

luckily i only purchased one...but, came with no directions...screwed the cable in to the cable receptor in the back of tv.....nothing..... nothing nothing.....i have moved it around...nothing.....no other way to plug into tv.....thats it...nothing

Guest

I bought this antenna and they charged my account twice. The antenna only picked up 15 channels and my $9 picks up 22 channels.

I am only 12 miles from a transmitter station. I now hope my bank can get my money back.

Guest

Thanks for the review. Like the saying goes, "If it sounds to good to be true, it probably is".

View more comments (22)
Carolynn W

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Verified Reviewer

Says it works and it don't..

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It is a worthless piece of junk and they won't give me me money back.
View full review
Loss:
$20
Pros:
  • Have no buissiness being a company rip offs
Cons:
  • Does not work at all

Preferred solution: Full refund

Lynn H Wdx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No refund has been sent yet.

If I hooked up your antenna, I would loose my otherprograms tv cable. I sent it back to you, on ( 10/23/2018) by UPS to dept NJ #921985 **** CRANB S RIV RD MONROE TOWNSHIP NJ 08831-**** BUSINESS.. I would like to known where my refund is for $ 75.90. please reply..
View full review
Loss:
$76
Cons:
  • Would loose other cable channels
  • Doesnt do for me what they say it does

Preferred solution: Full refund

Lori S Qpe

I returned product & haven’t seen the refund!

Sent emails & no return contact! Sooo mad! I returned these items never opened & want my refund! Lori Swift llswift@***.midco.net
View full review
Loss:
$131
Cons:
  • Poor customer service

Preferred solution: Full refund

User's recommendation: No never

Randee Mtz

Returning antenna

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Updated by user Dec 03, 2019

no

Original review Nov 26, 2019
I returned on Skylink antenna and amplifier and I never received my refund. I received my antenna and amplifier. that was purchased on March 1st 2019. I sent it back. registered mail. three days after I received it. never heard. from you. I expect a refund of $87.28. you can send me a check in the mail. send it to. Timothy stempniak. s t e p n i a k. 2918 Welsh. Welch Lane. Eden New York. apartment number 6. zip code. 1-4. 057. again zip code 14057. thank you very much. have a good day.
View full review
Loss:
$87
Pros:
  • Price
  • Have no buissiness being a company rip offs
Cons:
  • Not being able to talk to a customer service rep
  • Worst i hav e ever seen
  • Refusing a refund for products that were falsly advertised
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Anonymous
map-marker Houston, Texas

Programming

Why are you not showing the normal schedule? Why is Alice,Threes Company, Family Ties and Growing Pains not on tonight? Y'all need to go back to your normal scheduling.
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1 comment
Guest

No. Not going to happen.

Y’all......and please learn your place. You have no right to demand they do anything. If they have chosen to switch their line up, then that is their RIGHT!! Do YOU own the station?

No?!? SHOCKER!! Wait are you a majority stock holder?? No??

So what makes you think you have a right to say anything? Oh that’s right!! Y’all Benz gettin that gument monezz!! Silly little snowflake please grow up and go back to school.

You’re on a website that they DO NOT MONITOR!! You basically made a demand on a website dedicated to people whining how unfair life is, NOT the website of the antenna ppl.

I swear!! It’s like your brain cells just leaked out of your ears.

Alpha Nbc

Look before you leap

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I never received my return amount for the 4 antennas returned
View full review
Pros:
  • Price
  • Where is the product
  • What i hoped it would do
Cons:
  • No customer service
  • Did like not being able to talk to someone
  • Does not work as advertised
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Let the company propose a solution

Teresa C Fpi

Do Not Buy This Product!!!!

With the astronomical price of cable, and rising I was looking for an alternative. So I ordered 3 of the Skylink Antenna's, assuming that I could return them if they didn't work.

I received the product and hooked them up, only received 3 channels of one of my TV's. No channels on the other 2. I emailed the company to request an Return Material Authorization Number for return. After a week, I received an email saying that I could not return the product and they were not responsible for me not being able to receive any channels.

This is a total scam---DO NOT BUY THIS PRODUCT!!!!!

This company does not have any integrity, and they clearly don't stand behind their products. I AM WARNING YOU, PLEASE DO NOT PURCHASE ANYTHING FROM THIS COMPANY!!!!

View full review
Loss:
$120
Cons:
  • Anything about this product or experience
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

12 comments
Guest

i purchased this antenna on sept 7 2018, they charged my credit card on the 8th of sept but did not ship out until the 14th of sept 2018. i have tracked this everyday since and there is no update from USPS.

i emailed the company several time to no avail.

i have to wait 30 days before my credit card company wil file a complaint, i am so pissed i have never had to deal with such a *** company before and they should be shut down. Pissed off Paul.

Guest

I too just received the SkylinkTV antenna and it hardly picks up any stations. The three stations I can get with it will not even come close to allow us to pull the plug on cable tv.

Guest

I bought a Skylink TV antenna and it doesn't work. I asked for a full refund and have not had any success.

They responded saying they sent instructions which I didn't even receive.

Don't by a Skylink TV antenna. They don't work

Guest

They will not work where I live, I purchased 3. I spent almost $100.00 and it does not work.

Don't take the chance!!! THEY DON'T DO REFUNDS AT ALL!!! It takes 2 weeks for them to answer an email and then they are not really answers.

When you send another, it starts the 2 weeks all over again. I have never dealt with a more non-customer service friendly company.

Guest

I live in Malibu, CA in the electronic shadow of the Santa Monica mountains. Therefore I do not have line of sight to Mt Wilson, from whence most of The LA TV broadcasts emanate. The TV antenna ads conveniently omit any discussion of this problem.

Guest

I was weary of this too-good-to-be-true product. I’m glad I didn’t buy it. I’m sorry for your monetary loss, but I appreciate you telling the world!

Guest

Thank you. I was on the *** of buying 3 also and I scrolled down the comments and I'm glad I did it's like anything else you can't amplify unless you have something to happen if I it's common sense you can't have a signal if you don't have one so live long and prosper

Guest

Your credit card company will get you your money back, press them with the facts!!!

Guest

GET YOUR MONEY BACK FROM THE CREDIT CARD COMPANY!!

Guest

I got one. Did not receive a single channel. I guess I'm out my $48.70.

View more comments (11)
Anonymous
map-marker Berlin, Maryland

Would like my money back

don't work would like my money back I send it back in jan
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Thomas P Vmv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missing Parts

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Updated by user Nov 07, 2019

As of:11/07/2019 NO RESPONSE FROM SELLER !!!

Original review Oct 03, 2019
I did NOT receive the complete unit The wire has NO cable end (coaxial connector) installed on it. Looking for a Refund or a Better unit. Ordered a while ago. Paid$39.95 USD with $8.95 USD shipping and Handling charge Thru PayPal Total Charges are $48.90 USD. Kind of high shipping from New Jersey for First Class Mailer Package from 08831-**** Zip Code.Please Refund This Amount or Send A Better COMPLETE Unit. Thanks Thomas PAffrath 1040 Crane View Rd. Salisbury, N C. 28146-**** Email: bumzbrew@***.com
View full review
Loss:
$49
Cons:
  • Garbage
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

Thomas P Vmv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missing Parts

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what can I do about missing parts for the Skylink antenna and I purchased.
View full review
Loss:
$49
Cons:
  • No live person at your phone number
  • Missing parts
Reason of review:
Damaged or defective

Preferred solution: Full refund

Anonymous
map-marker Bethlehem, Pennsylvania

This service never returned the money I paid for 4 antennas after returned them.

Returned items but never heard a thing in return
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Anonymous
map-marker Columbia, South Carolina

Don't buy from here.

you got paid I did not receive my antenna and that was over months ago I do not like to text.
View full review
Reason of review:
Order processing issue
paul v Jth

Help please

did channel scan and get no picture. said 1 channel was available. any ideas?
View full review
Loss:
$30
Pros:
  • It was cheap and almost recieved a channel but signal too weak
Cons:
  • Does not work in my area
Reason of review:
Access/ activation issues

Preferred solution: dont have one

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