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Skylink Tv Antenna

Skylink Tv Antenna

What is your customer experience with Skylink Tv Antenna?

Skylink Tv Antenna Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Skylink Tv Antenna has 1.3 star rating based on 530 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: I wish i could get a hold of them, What i hoped it would do, Your website was good as i bought bogus product.
    Cons: No customer service, It does not work, Doesnt work false advertisment.

  • Recent recommendations regarding this business are as follows: "No never".

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Media from reviews

Skylink Tv Antenna - Garbage/Scam!!!!!!
Skylink Tv Antenna - InstructionsSkylink Tv Antenna - Pissed Off Customer Fed Same Crap From Harry's ShaveSkylink Tv Antenna - Need to return antenna does not work on my tvSkylink Tv Antenna - Its a scamSkylink Tv Antenna - DisappointedSkylink Tv Antenna - Disappointed - Image 2
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Judy S Kli

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

What have you done to Ion TV overload on that bone show can’t stand at MacGyver childish bones is on 15 channels a day you take away my NCIS LA the one show I love. Give me . NCIS LA PLEASE BACK

You wouldn't change all the shows again. You cram Bones into what must be 20 different channels at a time.

I can't stand that show MacGyver, and now you have shoved Bull on us. The reruns are so redundant. Please give me back my NCIS LA, please, please, please. The rest of those shows nobody watches, especially don't watch them.

Change your lineup. Get rid of Bones and that sex show, that would be the Survivor sex show that is disgusting.

All it is about is just total deviant sex. I can't stand that show, NCIS LA, NCIS New Orleans, please.

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David Y Mon

It is a SCAM!

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I ordered 2 of the Skylink antennas and installed per directions. When I did a channel search, I did not receive even 1 channel.

I tried a different room. Still no luck. I e-mailed Skylink and they said I was doing it wrong and to try a certain method. That was the exact method I tried, but I did try it again.

STill no luck. So I asked to send them back and get a refund. They quit answering me. Since I had used PayPal to buy them, I contacted PayPal with my complaint.

Soon after that I heard back from Skylink. TRy one more time. I did and nothing happened, again. I told them I wanted my money back.

This time they said the antennas must have been defective and they would refund my money to PayPal, which they did. They didn't even ask for the antennas back.

At least I got my money back. But you can tell it is a scam.

View full review
Reason of review:
Bad quality

Preferred solution: Quit selling fake antennas!

54 comments
Guest

beware of this scam,antenna is now been sold under a different name. FIX TV ANTENNA

Guest

I also bought two, one for myself and one for my son, Neither of them work

Guest

Many thanks saved my money

Guest

Have listened to what has been said and have not brought. Many hanks all you have saved me my money.

Guest

Nothing comes up when I put in zip? don't trust them!

Guest

Exact same thing happened to me. Skylink product is mediocre at best and customer service absolutely sucks.

Guest

Save your money. This company is making a lot of money off of wire and plastic. It simply does not work.

Guest

I have experienced the same thing. Contacted them on the 14/1/2019 and told I was not connecting correctly.

I had connected correctly. They are not replying, so I too will contact PayPal.

Guest

yes I have also have been caught up in this scam, these a antennas are junk,a piece of plastic with a wire attached

Guest

I bought 2 of these items and again the same problem. They do not work.

I have contacted them several times and all they suggest is that I try again. have demanded a refund so now awaiting their reply.

Guest

Do not buy ,It is a scam , I hooked it up ,switched to antenna and ran a channel scan only got 3 channels did it 3 x's still only 3 channels . Don't make the mistake I did

Guest

The Government needs to protect the consumers.

Guest
reply icon Replying to comment of Guest-1648246

What they send you is a cheap piece of plastic with a piece of metal and a cord attached. Instant disappointment, you can tell it won't work before you try hooking it up. I was fortunate and got a refund.

Guest
reply icon Replying to comment of Guest-1648246

You sir are full of ordure

Guest

LMAO.. just because you have no idea how technology works, it's a scam? lol, okie dokie there buddie.

Guest
reply icon Replying to comment of Orvill Caq

Go to Best Buy and purchase a REAL TV antenna.

Orvill Caq
reply icon Replying to comment of Guest-1665212

Thanks for the advice about TV antennas are worthless. What _would_ be an alternative other than cable then?

Guest

People, don't let ANY of these so called antenna companies set you back even one cent! They don't work.

You're better off sticking a metal clothes hanger in your antenna port! I've spent 30 years in the USNavy as an Avionics engineer and pilot.

Trust me. Don't waste your time and money.

Guest

Over 30 years of USNavy Avionics engineering experience tells me to tell everyone DO NOT BUY these antennas, regardless of who they are made by and what the hype says! They don't work any better than a metal clothes hanger! Don't waste your time and money.

PissedConsumer Official
On Behalf of Pissed Consumer Help Center

According to Skylink TV Antenna refund policy you will get full refund of your purchase if your antenna is damaged. However, in the Skylink TV Antenna return policy there is no information on how you can send the defective product back. In this case they advice to contact the Skylink TV Antenna customer service department by email support@skylinktvantenna.com, by phone (800) 351-4939.

View more comments (53)
Tooda B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Just because

Most these fly by night llc.s incorporate inferior parts and workmanship to bring to us the consumers a CHEAP( in every sense of the word) PRODUCT. AND WHEN WAS THE LAST TIME ANYTHING WAS TRULY FREE.

SO ITS LIKE THIS YOU GET WHAT YOU PAY FOR. ONLY WAY AFFORD TO BY BRAND CHEAP IS ALI EXPRESS

View full review
Cons:
  • All

Preferred solution: Nothing

Kim Raz

TOTAL SCAM!! DO NOT BUY ANY OF THEIR PRODUCTS!!

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I THOUGHT THAT I'D TRY THIS ANTENNA INSTEAD OF DIRECTV AND ORDERED (3) ANTENNAS AND (3) AMPLIFIERS BECAUSE IT STATED THAT THIS WOULD GIVE ME A 60 MILE RANGE TO RECEIVE UP TO 100 CHANNELS "FREE"; SO I WAITED AND FINALLY RECEIVED MY ORDER WITH "NO INSTRUCTIONS" ON HOW TO INSTALL ANYTHING? I WORKED FOR OVER THREE HOURS AND FINALLY GOT MY BEDROOM TV TO ONLY COME UP WITH FOUR (4) CHANNELS??

WHAT?? SO I ATTEMPTED TO CONTACT THIS COMPANY AND NO PHONE WAS PROVIDED ONLY AN EMAIL; OF WHICH I SENT TWO EMAILS WANTING ASSISTANCE AND ONLY GO "WE HAVING HIGH VOLUME RIGHT NOW BUT AN AGENT WILL GET BACK WITH YOU?'" I WAITED THREE (3) DAYS WITH NO RESPONSE FROM THIS COMPANY? I EMAILED AGAIN STATING THAT I WANTED TO RETURN ALL OF THEIR PRODUCTS FOR A REFUND? STILL NO RESPONSE?

SO I CONTACTED MY CREDIT CARD COMPANY ASKING TO DISPUTE THE CHARGES AND THEY HAVE PLACED A 15 DAY HOLD UNTIL I POSSIBLY HEAR BACK FROM THIS HORRIBLE COMPANY WITH NO CUSTOMER SERVICES PROVIDED??

THE WEBSITE ACTUALLY TRIES TO TELL YOU THAT IT'S NOT A SCAM AND THAT YOU CAN GET OVER 100 CHANNELS WITH SPORTS FOR "FREE"?

DO NOT BELIEVE IT!! UNLESS YOU CHECK YOUR AREA FOR RECEPTION MAPS ON HOW MANY CHANNELS ARE PROVIDED IT'S NOT WORTH YOUR MONEY TO BUY AN ANTENNA!!

View full review
Loss:
$187
Reason of review:
Poor customer service

Preferred solution: Full refund

23 comments
Guest

I believe is a scam

Guest

I won't be ordering this product, due to all the non-customer service.

Guest

Thanks for the review. Like the saying goes, "If it sounds to good to be true, it probably is".

Guest

I bought this antenna and they charged my account twice. The antenna only picked up 15 channels and my $9 picks up 22 channels.

I am only 12 miles from a transmitter station. I now hope my bank can get my money back.

Guest
reply icon Replying to comment of Guest-1585016

luckily i only purchased one...but, came with no directions...screwed the cable in to the cable receptor in the back of tv.....nothing..... nothing nothing.....i have moved it around...nothing.....no other way to plug into tv.....thats it...nothing

Guest

Thanks for warning me I thought it was a con to good to be true lots of robbing *** on the internet always check before you buy nice one mate

Guest

They got to me for $49.99 + S&H. They showed a box similar to my cable boxes.

It was a flat piece of plastic with a short cable. They are full fledged criminals.

Guest

Researched the so called sky antenna. From what I can deduce it's a total scam.

Going back to pre cable TV an antenna on a tower with rotation worked unbelievably well. So now were digital but a broadcast signal is still the same.

Not interested and I can make a homemade version that will pull in some stations and they're HD as well. Beware of the scam as they dont support or follow up and give out the same standard message to complaints!

Guest

Still waiting for my product

Maleak Nrk

I will like to cancel the order PLEASE

Guest

Getting less channels than I get with normal Freeview TV and getting even less when booster is connected. All I was told was depends on distance from mast and weather conditions I stand at my back door and can almost see mast over clear water approx 12 miles away weather sunshine. So if in UK forget it.

Guest

Can't anybody give me an address I can write to or get my money back. Thanks.

Guest

I have been thinking of getting one, but now, I will not. Thank you for providing the review!

Guest

It saved me $

Guest
reply icon Replying to comment of Guest-1519887

Hi I was really intrested in your story about skylink antenna and they stated that you could receive upto 100 channels for free im that issue with product has really caught my eye because i was ready to purchase one..so basically you have lost out on a sum of money in which i really feel sorry for you...feel free to email with your comment @ Turnercarl29@***.com

Guest

After 3 hours attempting to assemble the antenna with the "booster" I still can't figure out how to connect the two together. Even by watching "you Tube" still don't know how to assemble.

I tried what I thought was the right installation and got zero channels, even though living on a hill and 30 miles from a major metropolitan city. Still attempting to work thru it.

Nice way to spend Saturday/Sunday during the summer!No installation directions included with the product. Should have donated money spent to charity!

Guest

Everything stated above is true. I experienced the same problems.

This company will not issue a refund for a product that does not work as their ads claim it will.

Do not buy this antenna! You will be very disappointed and will have spent money for nothing.

Guest
reply icon Replying to comment of Guest-1537115

I will also write to the attorney generals office about this scam! Do you have an address where to send it?

Guest

Write the New Jersey attorney office and see if we can get a little action out of SkyLink. I am.

The customer service is non existent because the product doesn’t work. If we can get all the dissatisfied people who bought this antenna to write the New Jersey attorney Generals office perhaps SkyLink will oblige the New Jersey attorney generals office either way I’m pissed.

Guest

As a person who used to design and make my own antennas, I offer this information. If for example, the channels you want to receive are very far from your antennae, the signal will be so small, no matter how good your antenna and amplifier is, its of no use.

When ads are telling you you can pick up signals 60 miles away its not accurate. Only if that signal is useable will it be amplified. Meaning its at a level your antennae can pick up and send it on to your amplifier. Otherwise you are wasting your money.

If distant between antennae and broadcast station are not far, heck a cost hanger would be good enough. Hope this help.

View more comments (22)
Carolynn W

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Says it works and it don't..

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It is a worthless piece of junk and they won't give me me money back.

View full review
Loss:
$20
Pros:
  • Have no buissiness being a company rip offs
Cons:
  • Does not work at all

Preferred solution: Full refund

Lynn H Wdx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No refund has been sent yet.

If I hooked up your antenna, I would loose my otherprograms tv cable. I sent it back to you, on ( 10/23/2018) by UPS to dept NJ #921985 **** CRANB S RIV RD MONROE TOWNSHIP NJ 08831-**** BUSINESS..

I would like to known where my refund is for $ 75.90. please reply..

View full review
Loss:
$76
Cons:
  • Doesnt do for me what they say it does
  • Would loose other cable channels

Preferred solution: Full refund

Lori S Qpe

I returned product & haven’t seen the refund!

Sent emails & no return contact! Sooo mad! I returned these items never opened & want my refund!

Lori Swift

llswift@***.midco.net

View full review
Loss:
$131
Cons:
  • Poor customer service

Preferred solution: Full refund

User's recommendation: No never

Randee Mtz

Returning antenna

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Updated by user Dec 03, 2019

no

Original review Nov 26, 2019

I returned on Skylink antenna and amplifier and I never received my refund. I received my antenna and amplifier.

that was purchased on March 1st 2019. I sent it back. registered mail. three days after I received it.

never heard. from you. I expect a refund of $87.28. you can send me a check in the mail.

send it to. Timothy stempniak. s t e p n i a k. 2918 Welsh.

Welch Lane. Eden New York. apartment number 6. zip code.

1-4. 057. again zip code 14057.

thank you very much. have a good day.

View full review
Loss:
$87
Pros:
  • Price
  • Have no buissiness being a company rip offs
Cons:
  • Refusing a refund for products that were falsly advertised
  • Not being able to talk to a customer service rep
  • Worst i hav e ever seen
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Anonymous
map-marker Houston, Texas

Programming

Why are you not showing the normal schedule? Why is Alice,Threes Company, Family Ties and Growing Pains not on tonight? Y'all need to go back to your normal scheduling.

View full review
1 comment
Guest

No. Not going to happen.

Y’all......and please learn your place. You have no right to demand they do anything. If they have chosen to switch their line up, then that is their RIGHT!! Do YOU own the station?

No?!? SHOCKER!! Wait are you a majority stock holder?? No??

So what makes you think you have a right to say anything? Oh that’s right!! Y’all Benz gettin that gument monezz!! Silly little snowflake please grow up and go back to school.

You’re on a website that they DO NOT MONITOR!! You basically made a demand on a website dedicated to people whining how unfair life is, NOT the website of the antenna ppl.

I swear!! It’s like your brain cells just leaked out of your ears.

Alpha Nbc

Look before you leap

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I never received my return amount for the 4 antennas returned

View full review
Pros:
  • What i hoped it would do
  • Where is the product
  • Price
Cons:
  • No customer service
  • Does not work as advertised
  • Did like not being able to talk to someone
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Let the company propose a solution

Teresa C Fpi

Do Not Buy This Product!!!!

With the astronomical price of cable, and rising I was looking for an alternative. So I ordered 3 of the Skylink Antenna's, assuming that I could return them if they didn't work.

I received the product and hooked them up, only received 3 channels of one of my TV's. No channels on the other 2. I emailed the company to request an Return Material Authorization Number for return. After a week, I received an email saying that I could not return the product and they were not responsible for me not being able to receive any channels.

This is a total scam---DO NOT BUY THIS PRODUCT!!!!!

This company does not have any integrity, and they clearly don't stand behind their products. I AM WARNING YOU, PLEASE DO NOT PURCHASE ANYTHING FROM THIS COMPANY!!!!

View full review
Loss:
$120
Cons:
  • Anything about this product or experience
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

12 comments
Guest

I too just received the SkylinkTV antenna and it hardly picks up any stations. The three stations I can get with it will not even come close to allow us to pull the plug on cable tv.

Guest

I bought a Skylink TV antenna and it doesn't work. I asked for a full refund and have not had any success.

They responded saying they sent instructions which I didn't even receive.

Don't by a Skylink TV antenna. They don't work

Guest

They will not work where I live, I purchased 3. I spent almost $100.00 and it does not work.

Don't take the chance!!! THEY DON'T DO REFUNDS AT ALL!!! It takes 2 weeks for them to answer an email and then they are not really answers.

When you send another, it starts the 2 weeks all over again. I have never dealt with a more non-customer service friendly company.

Guest

I live in Malibu, CA in the electronic shadow of the Santa Monica mountains. Therefore I do not have line of sight to Mt Wilson, from whence most of The LA TV broadcasts emanate. The TV antenna ads conveniently omit any discussion of this problem.

Guest

I was weary of this too-good-to-be-true product. I’m glad I didn’t buy it. I’m sorry for your monetary loss, but I appreciate you telling the world!

Guest

Thank you. I was on the *** of buying 3 also and I scrolled down the comments and I'm glad I did it's like anything else you can't amplify unless you have something to happen if I it's common sense you can't have a signal if you don't have one so live long and prosper

Guest

Your credit card company will get you your money back, press them with the facts!!!

Guest

GET YOUR MONEY BACK FROM THE CREDIT CARD COMPANY!!

Guest

I got one. Did not receive a single channel. I guess I'm out my $48.70.

Guest

I had the same result. Here's the reply I received:Katheryne (Customer Support)Jul 16, 07:41 EDTHello Harry,I am sorry to hear that you are not completely satisfied with your antenna!

With any antenna, reception varies greatly depending on a number of conditions.

Crystal-clear, over the air reception is dependent on factors such as distance from a broadcast tower, the terrain surrounding your home and other environmental factors. There is also variance in what is being broadcast by local networks in any given area which is why we cannot guarantee specific channel reception.For these reasons, we are unable to accept returns or exchanges for undamaged, non-defective items.Sincerely,Katheryne

Guest
reply icon Replying to comment of Guest-1520502

I don't like companies where there is no return when customer is not satisfied. Good I read this before I ordered.

Guest

i purchased this antenna on sept 7 2018, they charged my credit card on the 8th of sept but did not ship out until the 14th of sept 2018. i have tracked this everyday since and there is no update from USPS.

i emailed the company several time to no avail.

i have to wait 30 days before my credit card company wil file a complaint, i am so pissed i have never had to deal with such a *** company before and they should be shut down. Pissed off Paul.

View more comments (11)
Anonymous
map-marker Berlin, Maryland

Would like my money back

don't work

would like my money back I send it back in jan

View full review
Thomas P Vmv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missing Parts

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Updated by user Nov 07, 2019

As of:11/07/2019 NO RESPONSE FROM SELLER !!!

Original review Oct 03, 2019

I did NOT receive the complete unit The wire has NO cable end (coaxial connector) installed on it. Looking for a Refund or a Better unit.

Ordered a while ago. Paid$39.95 USD with $8.95 USD shipping and Handling charge Thru PayPal Total Charges are $48.90 USD. Kind of high shipping from New Jersey for First Class Mailer Package from 08831-**** Zip Code.Please Refund This Amount or Send A Better COMPLETE Unit. Thanks Thomas PAffrath 1040 Crane View Rd.

Salisbury, N C. 28146-**** Email: bumzbrew@***.com

View full review
Loss:
$49
Cons:
  • Garbage
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

Thomas P Vmv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missing Parts

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what can I do about missing parts for the Skylink antenna and I purchased.

View full review
Loss:
$49
Cons:
  • No live person at your phone number
  • Missing parts
Reason of review:
Damaged or defective

Preferred solution: Full refund

Anonymous
map-marker Bethlehem, Pennsylvania

This service never returned the money I paid for 4 antennas after returned them.

Returned items but never heard a thing in return

View full review
Anonymous
map-marker Columbia, South Carolina

Don't buy from here.

you got paid I did not receive my antenna and that was over months ago I do not like to text.

View full review
Reason of review:
Order processing issue

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